RMA Request Form

A return merchandise authorization (RMA) number issued by ZipZoomfly must accompany all returns, and be obtained no later than 30 days* from the date the product was shipped to you. After 30 days, all returns must be handled by the manufacturer or warranty provider.

* Special Exceptions Apply. We recommend that you thoroughly read the Returns and Replacements FAQ before requesting a RMA, as RMAs will only be issued for products meeting policy criteria.

To request a RMA, please fill out and submit the form below. A customer service representative will respond to your request within 2 business days. Thank you!