A Return Merchandise Authorization (RMA) number issued by ZipZoomfly must accompany all returns, and be obtained no later than 30 days* from the date the product was shipped to you. After 30 days, all returns must be handled by the manufacturer or warranty provider. We recommend that you read through our full Sales Policy before requesting a RMA, as RMAs will only be issued for products meeting policy criteria.
To request a RMA, please fill out and submit the form below. A customer service representative will respond to your request within 2 business days. Thank you!
* The following product categories are exceptions. Please see our Sales Policy for information regarding the return of these products:
CPU, Hard Drive, Memory, CDR/RW Media, Digital Camera & Accessories, DVD-RAM/RW, Opened DVD-R/RAM/RW Media, Opened Software, Printer & Accessories, Projectors/Lamps/Accessories, Refurbished Products, Server & Server related products, Handhelds/PDAs, Special Order Items
