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MORE ABOUT KINGSTON
COMPANY OVERVIEW
Founded in 1987, Kingston Technology is the world's largest independent manu-facturer
of memory products. At the close of 1998, Kingston had sales in excess of
$1.5 billion. Worldwide, the company presently staffs four manufacturing sites on
four continents and six international sales and marketing facilities.
Kingston manufactures memory products that consistently meet or exceed the
industry's stringent standards, possessing both the skill and equipment necessary
to create the best modules in the marketplace.
The personal philosophy of company founders John Tu and David Sun, has been
permanently imprinted into the corporate culture. From the company founders to
the employees and ultimately, to the consumer, a special "magic" is infused into
every product. At Kingston, it is the people that make the difference.
The Kingston spirit reflects an individual commitment...
CORE VALUES
Respect for one another in our culturally diverse environment
Loyalty to our long-term partnerships
Flexibility and adaptability in responding to our customers' needs
Investing in our employees to continuously improve our most valuable resource
Having fun working in the company of friends
WHY KINGSTON?
ISO 9001 CERTIFICATION
Kingston is ISO 9001 certified as part of a continuing global effort to assure customers
the highest quality service and products.
EXCEPTIONAL QUALITY
In addition to our ISO 9001 certification, we have established an extensive DCAT
(Design, Components, Assembly, and Test) quality-control process to ensure total
product reliability.
PROVEN INDUSTRY LEADER
Kingston has been making memory modules since 1987.
100% PRODUCT TESTING
Kingston tests every memory module before shipping. Our customized test equipment
is so comprehensive that it can test every cell on every chip on every module-on a
64MB module, that's 512 million cells!
PREMIUM COMPONENTS
Kingston buys 100% of its memory chips from top-tier DRAM suppliers.
FREE TECHNICAL SUPPORT
Technical support professionals are available to answer your call 24 hours a day,
7 days a week at (800) 435-0640. Average wait time is less than 1 minute.
KINGSTON'S LIFETIME WARRANTY
With a lifetime warranty on all Kingston memory upgrades, network adapters, and
processor upgrades, you have the most comprehensive warranty in the industry.
FREE EVALUATION UNITS
Kingston offers a free 30-day product evaluation program to qualified corporate
customers.
100% COMPATIBILITY GUARANTEE
Kingston guarantees all memory products to be compatible with the system or family
of systems for which they're designed.
OVERNIGHT PRODUCT REPLACEMENT
In the unlikely event your Kingston product needs repair or replacement, we will
cross-ship a replacement product to you overnight (in most cases).
FREE LITERATURE
Kingston is committed to educating customers on memory and related technology.
White papers, memory bits, and other informative tools are available free of charge
in electronic and printed formats. Send requests to webmaster@kingston.com.
CORPORATE ALLIANCE PROGRAM (CAP)
As an extension of Kingston's service commitment, we offer Corporate Alliance
membership to qualified IT professionals. Benefits include a dedicated Kingston
representative, use of the Partner Purchase Program, on site tech support training,
and special pricing.
FIELD SUPPORT
Kingston's field sales team is available for regional and on-site customer support.
To find a representative in your area, go to www.kingston.com/contact/field.asp.
USER-FRIENDLY WEB SITE
Kingston's Web site www.kingston.com has the latest information on industry
trends, promotions, product releases, and more.
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